Terms & Conditions

Terms and Conditions - Bright Directories


This Privacy Policy describes the data protection practices of brightdirectories.com d/b/a brightdirectories (“brightdirectories “we,” “us,” or “our”). This Privacy Policy applies to information that we collect and use about you when you access or use the Brightdirectories website, mobile application, or other online or mobile service that links to or otherwise presents this Privacy Policy to you. We refer to these products and services collectively as the “Services.”

Please read this privacy policy carefully to understand how we handle your information. If you do not agree to this privacy policy, please do no use the services.

This Privacy Policy contains the following sections:

The Information We Collect.

How We Use Your Information.

Legal Bases for Use of Your Information.

Cookies and Similar Technologies

Online Analytics and Advertising.

How We Share and Disclose Your Information.

Retention of Your Information.

Data Subject Rights and Your Choices.

Third Party Links and Features.

Children’s Privacy.

International Users.

How We Protect Your Information.

Privacy Rights.

Changes to Our Privacy Policy.

Brightdirectories Contact Information.

Information we collect.

We obtain information about you through the means discussed below when we provide the Services. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services.

1. Information You Provide To Us:

  • We collect a variety of information that you provide directly to us. For example, we collect information from you through:
  • The Services you use or processing your orders.
  • Requests or questions you submit to us via online forms, email, or otherwise.
  • Your participation in sweepstakes, contests, or surveys.
  • Any reviews that you submit about the Services.
  • Account registration and administration of your account.
  • Uploads or posts to the Services.
  • Requests for customer support and technical assistance.

Information about you. While parts of the Services may not require you to provide any information that can directly identify you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you includes:

Email address

  • Name, if you choose to provide it.
  • Log-in credentials, if you create a Brightdirectories account.
  • Billing information, such as shipping address of a gift card recipient, credit or debit card number, verification number, and expiration date.
  • Information about purchases or other transactions with us.
  • Information about your customer service interactions with us.
  • Demographic information such as your gender or other information you choose to provide as part of your Brightdirectories profile.
  • User-generated content you post in public forums such as when you comment on or review a class.
  • Any other information you choose to directly provide to us in connection with your use of the Services.

Information about others. If you request that your purchase be provided to someone other than yourself (such as a gift recipient), we use the information you provide about the other person to fulfill the shipment.

2. Information We Collect Through Automated Means

When you use our Services, we collect certain information as described in this Section. As discussed further below, we and our service providers (which are third-party companies that work on our behalf) may use a variety of technologies, including cookies and similar tools, to assist in collecting this information.

Websites. When you use our website, we collect and analyze information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, the date and time you used the Services, error logs, and other similar information.

Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device.

3. Information We Collect From Social Media and Other Content Platforms

If you access the Services through a third-party connection or log-in (e.g., through a social network like Facebook or Twitter), you may allow us to have access to and store certain information from your social network profile. This can include your name, gender, profile picture, your “likes” and check-ins, and your list of friends, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings. You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you enrolled in a class on the Service); you acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any Social Networking Services you have enabled will be able to view such activity.

4. Information We Collect From Others

We may receive additional information such as demographic and statistical information from third parties, such as business partners, marketers, researchers, analysts, and other parties that we may attribute to you based on your assignment to certain statistical groups. We use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you and improve our products, analytics, and advertising.


We, or our service providers, use your information for various purposes depending on the types of information we have collected from and about you, in order to:

  • Complete a purchase or provide the Services you have requested, including invoicing and accounting.
  • Respond to your request for information and provide you with more effective and efficient customer service.
  • Provide you with updates and information about classes in which you have enrolled.
  • Contact you by email, postal mail, or phone regarding Brightdirectories and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you.
  • Customize the advertising and content you see on the Services.
  • Help us better understand your interests and needs, and improve the Services, including through research and reports, and test and create new products, features, and services.
  • Secure our websites and applications, and resolve app crashes and other issues being reported.
  • Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others.

Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others.

Combined Information

For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

Aggregate/Anonymous Data

We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device. We may use such information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.

Legal bases for use your information

The legal bases for using your information as set out in this Privacy Policy are as follows:

Where the use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the terms of service of our websites which you accept by browsing the websites/registering; and/or our contract to provide our Services to you);

Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing Services);

Where we are required to process information in accordance with an EU Member State legal obligation; or Where we have your consent, in accordance with applicable law.


To collect the information in the “Information We Collect Through Automated Means” section above, we and our service providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to:

(i) recognize your computer;

(ii) store your preferences and settings;

(iii) understand the web pages of the Services you have visited;

(iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests;

(v) perform searches and analytics; and

(vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.


Brightdirectories takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to Brightdirectories via the Internet.


We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection, and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Date of Last Revision” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.


Please feel free to contact us if you have any questions about Brightdirectories’ Privacy Policy or the information practices of the Services.

You may contact us as follows: support@brightdirectories.com

Policy on Bright Directory Service and Prices

If you are not entirely satisfied with your license , we're here to help.


Fees are payable in advance on the first day of each billing cycle. Customer's billing cycle shall be monthly or annually or one time license fee as indicated in the order at the beginning on the Service Commencement date. Bright Directories (Powered by Polosoft Technologies) may request payment for the first billing cycle prior to the beginning of service. Terms of this Agreement; otherwise Bright directories will send invoice to customer via electronic mail on the Primary Customer Contact listed on the Order. Invoiced fees may be issued on or before the 1st day of each billing cycle, and the fees shall be due by the 10th day following invoice date, but in no event earlier than the first day of each billing cycle. Payments must be made in United States dollars. Customers are liable for providing Bright Directories with changes to billing information (such as credit card expiration, change in billing address). At its option, Bright directories may accrue charges to be made to a credit/debit card until such charges exceed $10.00. Bright Directories may suspend the service without notice if payment for the service is overdue. Fees not disputed within sixty (60) days of due date are conclusively deemed accurate. Customer agrees to pay Bright Directories's reasonable reinstatement fee following a suspension of service for non-payment, and to pay Bright Directories's reasonable costs of collection of overdue amounts, including collection agency fees, attorney fees and court costs.


The service is billed in advance on a monthly, yearly, or other defined term or period of time basis and is non-refundable for the license purchase. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

How will we communicate:

We will contact you on the phone number/ e-mail id provided to us upon you placing an order to confirm the details of the order, the price paid/ to be paid and estimated delivery time. You shall not be entitled to cancel the order once you have received the above confirmation from us. If an item you ordered is unavailable post confirmation of the order, we will inform you of such unavailability.

Once we receive your email or call on support@brightdirectories.comfor cancellation or refund, we will scrutinize and evaluate the transaction.

1. Bright Directories reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, its Service (or any part thereof) with or without notice.

2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change. Such notice will be provided at any time by posting the changes to the Bright Directories site (BrightDirectories.com) or the Service itself.

3. Bright Directories shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

4. Transferring of ownership and liability of your account for the Service is possible. This requires an email and/or phone request in order to transfer ownership of the Service to a new party. In order to prevent fraud or accidental ownership transfers, additional security information may be required to protect you from falsified transfers. And until such security information is provided to verify your identity, your account and the Service will not be transferred to another party. A one-time transfer fee may apply to transfer ownership and liability of the Service to a new party.

5. Although upgrading to newer versions of the Service is free, requesting Bright Directories to assist with migrations such as (but not limited to) member feature posts and data, design, category structures, widgets, and functionality may incur additional fees, and may not be possible in some circumstances. Bright Directories does not guarantee that any of the migrations listed above will be possible when the migration will occur between websites using different software versions or design frameworks.

6. If your website is using Bright Directories payment processing with the default payment gateway, meaning you are not using your own payment gateway account, you assume all risks associated with the collection of these payments through your website.

If a member of your website disputes a charge to their credit card or files a chargeback claim on a payment made through your website using the default payment gateway, you cannot request a withdrawal of the funds associated with the disputed transaction until the claim is settled.

Bright Directories will respond to the chargeback claim on your behalf.

Bright Directories may not notify the website owner that a chargeback claim was filed by a member.

If a chargeback claim is lost and as a result the member receives a refund of the associated transaction, this amount will be deducted from your website's Net Revenue total, and a $30 fee will also be deducted from your Net Revenue Total to compensate for the $25 fee charged by the payment gateway to mediate the dispute.

If a chargeback claim is won by Bright Directories, your net revenue total will not be impacted.